About Your Hospital Stay

Select the BRGeneral_Guest Wi-Fi network. No password required.

If there is anything we can do during your stay, please call Environmental Services (EVS) at Ext. 4115. For additional linen or bed changes, please ask the nursing staff.

Dentures, glasses, hearing aids and other personal items are essential to you during your stay. Always place these items in their designated containers, labeled with your name. If you need a container, please ask the nursing staff for one. Don’t place these items in the bed with you, in the pocket of your gown, or on your meal tray.

A Nutritional Care Ambassador will visit or call to take your food order each day. For questions about your diet order, or to change your meal selections, call Ext. 4261. 

Meal Delivery: 
Breakfast 7 – 9 am 
Lunch 11:30 am – 1:30 pm 
Dinner 4:30 – 6:30 pm

For local calls, dial 9, and the phone number. When calling a hospital number from your room, dial only the last four digits.

Friends and family may reach your patient room by dialing the number below followed by the last three digits of your room number.

Bluebonnet - (225) 590-8 
Mid City - (225) 387-7

Please send any valuables, credit cards, or money home with your family for safekeeping. If needed, security can be contacted at Ext. 4100 to secure your valuables until discharge. The hospital is not responsible for the loss or theft of your items. 

When a family member stays with the patient, the risk of falling dramatically decreases. If family cannot stay, it is important that you call the nursing staff for assistance before getting out of bed. For more education on how to prevent falls, ask our nursing team

A list of your home medications will be obtained when you’re admitted to the hospital. You should only take medications ordered by the physicians providing care during your hospital stay. Please send your personal medications home with your family. 

When you were admitted to the hospital, we gave you an armband with your name, date of birth, and medical record number. This armband must always be worn for your safety.

Your nursing team will share important information about your care with the incoming staff every day between 6:45 – 7:15 am and 6:45 - 7:15 pm. Bedside shift report is a great time to ask questions about your care plan or alert staff to any concerns. Please make any non-urgent requests prior to shift report to avoid interruptions in this key window. 

If you are having surgery, ask your family to arrive at the hospital 2 hours prior to the scheduled surgery time. Your family should wait in the Surgery Waiting Area on the 2nd floor to receive updates from your care team. Any valuables or essential belongings should be given to your family for safekeeping. If needed, ask your nurse to notify our Security department to secure your belongings.

Bedrest is sometimes necessary when you’re in the hospital but it can put you at risk of losing muscle strength. Being active helps maintain 
your strength and speeds up recovery. 

Ask your doctor or nurse what activities you can do to stay active while in the hospital. It can be as simple as providing your own self-care (bathing, dressing, and eating), sitting up in the chair for meals, or walking around the room or in the hallways.

While in the hospital, your medications may change. Always ask about any medicine you don’t recognize before you take it. Your nurse or doctor will tell you the purpose of each new medication and any possible side effects. Information on all new medications will be provided, in writing, in your discharge instructions or upon request anytime during your stay.

It’s never too early to start talking with your care providers about your discharge plan. This will help you know what you need to care for yourself at home and allows your family time to arrange your transportation home. 

After the doctor discharges you, it can take at least 2 hours for our staff to organize the physician’s plan, to assure your needs are being taken care of once you leave the hospital.