For patients who are deaf or hard of hearing, Baton Rouge General offers the use of NexTalk, which allows patients to connect to an online sign language interpreter in real time, 24 hours a day, seven days a week.
In emergency situations, every second matters. One of the primary benefits to this on-demand technology is immediate access, something not available with traditional interpreting services. NexTalk also provides our patients with the ability to call family and friends with the assistance of video or text relay service, letting you connect with your loved ones at all times.
Baton Rouge General is the first hospital in the region with this technology and it is available at both our Mid City and Bluebonnet campuses, including both Emergency Departments. If you have any questions and for more information about NexTalk services at Baton Rouge General, please call (225) 387-7738.